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Receptionist - Malibu

Company: Passages
Location: Malibu
Posted on: May 3, 2021

Job Description:

Job DetailsLevelEntryJob LocationPassages Malibu - Malibu, CAPosition TypeFull TimeEducation LevelAssociate's DegreeSalary Range$16.00 - $16.00 HourlyTravel PercentageLocal travel among company locationsJob CategoryCustomer ServiceDutiesThe Receptionist will greet visitors and assist with inquiries on the phone and personal interaction. Provide information regarding the organization to the general public and clients. This person will have great customer service and will always have a smile when helping others. Essential Duties and Responsibilities:Duties may include but are not limited to the following: Answer telephone, screen and direct calls Take and relay messagesProvide information to callersGreet guests entering the organizationDirect persons to correct destinationDeal with questions from the staff and clientsEnsures knowledge of staff movements in and out of organizationGeneral administrative and clerical supportReceive and sort mail and deliveriesKeep reception area neat and organized Assist with keeping the office supply storage area neat and well stockedOther duties as assignedQualificationsQualification Guidelines:Knowledge, Skills, and Abilities:Basic knowledge of administrative, clerical procedures and using office equipmentKnowledgeable on relevant software applicationsProficient on customer service principles and practicesAble to address and prioritize multiple task demands within established time framesExcellent written and verbal communication skillsBasic knowledge of chemical dependency and psychological disordersMust be flexible in work hours in order to meet facility needsMust maintain self-control in volatile or hostile situations, such as when verbally or physically confrontedMust be able to set therapeutic limits and maintain therapeutic distance with clients and maintain therapeutic boundaries with clients during treatment and after discharge -Physical Demands:Normal demands associated with an office environmentAbility to stand, walk, and sitAbility to work on computers for periods of timeAbility to communicate with others by telephone, email, and personal interaction. -Work Environment:Office environment with moderate noise level Competencies:Education/ Experience:High school diploma or GED equivalent requiredMinimum of at least 1 year experience in an office environment Excellent verbal and written skillsExcellent customer service skillsOrganized and able to multi-taskExperience working in a mental health/substance abuse facility helpful

Keywords: Passages, Malibu , Receptionist - Malibu, Administration, Clerical , Malibu, California

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