Home Health Portal Management Coordinator
Company: Mission Healthcare
Location: San Diego
Posted on: April 1, 2026
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Job Description:
Mission Healthcare, located in seven states, is the largest home
health and hospice company in the western United States. We have a
critical mission—to take care of our people. We provide a
comprehensive array of services that meet the needs of patients and
families across the healthcare continuum. We believe our people,
partners, patients and their families deserve care delivered with C
ompassion, A ccountability, R espect, E xcellence and S ervice
(CARES), Mission Healthcare’s core values. By joining our team, you
will have the opportunity to impact patient’s lives daily and grow
your career in a culture of collaboration, compassion, and
commitment. We are excited to continue to grow our mission family!
Benefits for Eligible Employees Available to FT, PT and PRN: 401(k)
retirement savings plan Mileage reimbursement Employee Assistance
Program (EAP) Paid vacation, sick leave, and holidays Additional FT
Benefits: Medical, dental, and vision insurance Flexible Spending &
Health Savings Accounts Disability, life, and AD&D insurance
Pet insurance Pay range (depending on experience): $25-28/hr
Schedule/Shift : Mon-Fri 8am-5pm Location: San Diego, CA On-Site
Responsibilities: Engage in outbound case manager communication
through the electronic portal and help to capture referral
opportunities, as well as facilitate the completion of referrals
that are officially placed with Mission. Perform administrative
tasks such as physician verification, insurance verification,
assignment of referral, coordination/alerting the field marketer
for in-person follow-up, and record keeping on specific account
intricacies and profile details. Responsible for providing the
highest level of customer service to both internal and external
customers in a fast-paced team-oriented environment. Work
seamlessly with all team members (both internal and external) to
ensure that referral opportunities are captured,
conversion-to-admission rates are improving, and timeliness of
responses are meeting or exceeding company goals. Build
relationships with referral sources and Mission Account Managers.
Qualifications: High School Diploma or GED, bachelor’s degree
preferred Previous healthcare experience preferred with the ability
to read and understand medical documents and terminology. Ability
to remain positive and resilient while working under pressure and
against deadlines. Excellent verbal and written communication,
organizational and problem-solving skills. Proficiency in MS Office
Suite. See what Mission has to offer! Click Here. At Mission
Healthcare, we believe in fostering an inclusive workplace where
diversity is valued and every employee feels respected, accepted,
and empowered. We are committed to building a diverse team and
creating an environment that promotes equity and belonging. Equal
Opportunity: We are proud to be an equal-opportunity employer. We
do not discriminate based on race, color, religion, national
origin, sex, sexual orientation, gender identity, age, disability,
veteran status, or any other legally protected characteristics. All
employment decisions are based on qualifications, merit, and
business need. Accessibility Commitment: We strive to make our
hiring process accessible to all. If you require accommodations at
any stage of the employment process due to a disability, please do
not hesitate to let us know how we can best meet your needs.
Inclusion Efforts: We continually work to enhance our practices by
actively combating discrimination and advancing fairness and
inclusivity. We encourage applicants from historically
underrepresented groups to apply and join us in our mission to
diversify our team and foster an environment where diverse
perspectives are embraced, and every employee is given the
opportunity to thrive. Your Voice Matters: Mission Healthcare
values your voice. We believe in maintaining a dialogue about
diversity and inclusion within our teams and welcome your
perspectives and innovative ideas. Together, we aim to build a
workplace that reflects the communities we serve and a culture
where everyone belongs. Communication Consent: By submitting an
application, you acknowledge and consent to receive
communications—including emails, phone calls, and text
messages—from Mission Healthcare and its recruiters regarding your
application and potential employment opportunities. You may opt out
of text messages at any time by responding with "STOP". Let Better
Growth Come To You!
Keywords: Mission Healthcare, Malibu , Home Health Portal Management Coordinator, Administration, Clerical , San Diego, California
