Gaming Agent
Company: San Pasqual Band Of Diegueno Mission Indians Of Ca
Location: Valley Center
Posted on: April 1, 2026
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Job Description:
Description Position Summary Ensures the security and safety of
guests, associates, cash, and physical assets of the Casino by
visually monitoring gaming activities to protect Tribal assets and
the integrity of the Tribe. Principal Duties and Responsibilities
Monitors camera coverage to ensure the integrity of gambling,
banking, count room and cash handling procedures. Immediately
reports suspicious, unusual activities or transactions to the
Supervisor in charge. Ensures all information is shared with the
next shift. Ensures equipment used by the Surveillance department
is functioning as intended. Monitors compliance with approved
system of internal controls through use of observations,
interviews, intervention, and interpretive use of regulations.
Cooperates with Casino Operations and Security to ensure associate
and customer safety, as well as identifying areas of concern or
investigative need. Reviews camera coverage to ensure that the
movement of all chips, cash and funds transferred within the Casino
are under constant surveillance. Always maintains strict
confidentiality and professionalism. Maintains daily log sheets and
completes Incident Reports to note all unusual customer behavior,
theft, customer and/or Associate accidents, procedural errors made
by associates, etc. Assists Gaming Device Technician and Gaming
Auditors when necessary. Must not have schedule restrictions and
willing to work overtime based on the needs of the Department.
Other duties as assigned. Note: Nothing in this job description
restricts management’s right to change schedules, assign or
reassign duties and responsibilities for this position at any time.
Qualifications Qualifications & Skills REQUIRED EDUCATION /
CERTIFICATIONS: High School diploma or GED. EXPERIENCE /
QUALIFICATIONS / SKILLS Minimum of one (1) year surveillance, loss
prevention, CCTV and or security experience. Ability to perform
investigations using computer software and data analytics. Ability
to perform assigned job duties in highly interruptive conditions
under constant time pressures. Ability to maintain visual attention
and mental concentration for significant periods of time. Ability
to analyze and interpret numerical data, including statistical
information and produce organized and clear reports Working
knowledge of San Pasqual Tribal Gaming Ordinance, San Pasqual
Tribal Gaming Commission Internal Controls, NIGC regulations, and
Casino Policies and Procedure standards. Must be knowledgeable
about modern methods of surveillance and security, fire safety
procedures, detainment and arrest procedures, investigative
techniques and handling evidence. Must meet standards established
for a key gaming license. Must pass initial drug screen and random
drug tests conducted thereafter. Must abide by Commission
confidentiality policies. Individuals who are interested in the
above position should complete an application online at
http://www.sanpasqualbandofmissionindians.org/employment and e-mail
it to hr@sanpasqualtribe.org or complete an application in person
at 16400 Kumeyaay Way, Valley Center, CA 92082. In accordance with
the Policies and Procedures, San Pasqual Band of Mission Indians
will at all times and for all positions gives hiring, transfers and
promotional preferences to qualified applicants in the following
order: 1. San Pasqual Band of Mission Indians Members. 2. First
generation Lineal Descendant or the legal spouse of an enrolled
Tribal Member who contributes to the household 3. San Pasqual Band
of Mission Indians Lineal descendants. 4. Other American Indians.
5. All Others.
Keywords: San Pasqual Band Of Diegueno Mission Indians Of Ca, Malibu , Gaming Agent, Customer Service & Call Center , Valley Center, California