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Customer Engagement Manager

Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025

Job Description:

A company is looking for a Customer Engagement Manager responsible for enhancing customer relationships and ensuring satisfaction.
Key Responsibilities

Build and maintain strong relationships with existing clients to understand their needs and ensure satisfaction
Drive ongoing customer engagement through proactive outreach and support tools
Serve as the primary point of contact for customers, addressing inquiries and resolving issues

Required Qualifications

High School Diploma or GED; Bachelor's degree preferred
2+ years of relevant sales, account management, or support experience in a SaaS environment
Proficiency in desktop software programs (Word, Excel, PowerPoint)
Basic knowledge of the construction industry or willingness to learn
Technical skills and ability to learn SaaS products

Keywords: VirtualVocations, Malibu , Customer Engagement Manager, Executive , Vista, California

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