Front Office Admin Support - Malibu Primary and Immediate Care

Company: UCLA Health
Location: Malibu
Posted on: May 12, 2022

Job Description:

Provide administrative and patient care support to the UCLA Health Malibu Immediate Care clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Verify registration and insurance information and Pharmacy. Collect co- payments at time of service and supply receipts. Take accurate phone messages and handle general inquiries. Receive, sort, route mail, and documents. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Responsibilities

Provide administrative and patient care support to the UCLA Health Malibu Immediate Care clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Verify registration and insurance information and Pharmacy. Collect co- payments at time of service and supply receipts. Take accurate phone messages and handle general inquiries. Receive, sort, route mail, and documents. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Qualifications

Required:

* Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
* Excellent organizational skills and ability to prioritize assignments
* Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
* Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

* Skill in using a PC with associated programs including Word, Excel, and Email
* Skill in demonstrating work experience with a database computer program
* Knowledge of major medical insurance plans and types of coverage provided
* Knowledge of medical terminology

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Malibu , Front Office Admin Support - Malibu Primary and Immediate Care, Other , Malibu, California