Company: Rise in Malibu
Posted on: January 24, 2023
Rise in Malibu is looking to hire a part-time weekend Admissions
Coordinator to join our team!
SUMMARY OF POSITION RESPONSIBILITIES:
The Admissions Coordinator represents the organization in the
crucial stage of treatment in connecting with potential clients.
While coordinating intakes, transfers and discharges the Admissions
Coordinator works to develop and maintain relationships with
clients and their families. The Admissions Coordinator works
collaboratively with upper management and admissions director to
determine client eligibility for admission. The Admissions
Coordinator also works with clients and families to ensure
continuity of care and financial obligations are met.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
Accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.
Answer calls and online inquiries, providing potential clients
information on our various treatment programs.
Spend time building relationships with callers, gather as much
information as possible
Reach out to anyone submitting forms with quality insurances such
as United Healthcare Care, Cigna, Aetna, Optum Carve outs and
Receive incoming calls from internet ads and obtain caller's
insurance information for verification of benefits (VOB).
Receive and review form submissions and run VOBs
Follow through with information provided by caller by initiating
contact, obtaining insurance information to facilitate VOB and to
Perform assessments and answer general questions from potential
clients or referral sources.
If our programs are not the best fit for the caller, make
appropriate referrals to other healthcare providers.
Collect insurance information and
Conduct client intakes, as needed.
Conduct tours of all facilities with potential clients,
family/friends, and referents, as needed.
Coordinate airport/house pick-up of client.
Contact referral source upon client's admission.
Regular reporting and other duties, as assigned.
Position requires availability on weekends and evenings.
LEVEL OF EDUCATION/TRAINING/QUALIFICATIONS:
Master's Degree in Psychology or related field required
Possess 3-5 years of admission experience in residential
Familiarity with ASAM Criteria highly preferred.
CAADAC or related certification is a plus
Excellent computer based and telephonic skills
Call rail & Kipu experience is a plus
Ability to prioritize and multitask
Excellent interpersonal and communication skills with a strong
LANGUAGE SKILLS: Ability to communicate clearly and accurately,
orally and in written form. This includes proper completion of
forms for client files.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and
REASONING ABILITY: Ability to maintain confidentiality at all times
as required by the program. Ability to determine when assistance is
needed from other staff in dealing with clients.
PHYSICAL REQUIREMENTS: Lifting a minimum of 20 pounds may be
required. Position involves standing and sitting for long
periods.Midnight shift will require adjustment to being alert
during shift and able to sleep during day.
WORK ENVIRONMENT: Work is performed in a treatment center with some
exposure to stress, and frequent interruptions. Frequent
communication with employees, clients and others on a daily basis,
including telephone as well as face-to-face interaction. May
involve transporting clients to meetings and recreational
ATTENDANCE: Work centered in facility. Schedules change with client
needs and may include holidays, weekends or varied shifts.
Keywords: Rise in Malibu, Malibu , Admissions Coordinator, Other , Malibu, California
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