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Admissions Coordinator

Company: Rise in Malibu
Location: Malibu
Posted on: January 24, 2023

Job Description:

Rise in Malibu is looking to hire a part-time weekend Admissions Coordinator to join our team!


The Admissions Coordinator represents the organization in the crucial stage of treatment in connecting with potential clients. While coordinating intakes, transfers and discharges the Admissions Coordinator works to develop and maintain relationships with clients and their families. The Admissions Coordinator works collaboratively with upper management and admissions director to determine client eligibility for admission. The Admissions Coordinator also works with clients and families to ensure continuity of care and financial obligations are met.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Answer calls and online inquiries, providing potential clients information on our various treatment programs.
Spend time building relationships with callers, gather as much information as possible
Reach out to anyone submitting forms with quality insurances such as United Healthcare Care, Cigna, Aetna, Optum Carve outs and UMR.
Receive incoming calls from internet ads and obtain caller's insurance information for verification of benefits (VOB).
Receive and review form submissions and run VOBs
Follow through with information provided by caller by initiating contact, obtaining insurance information to facilitate VOB and to determine eligibility.
Perform assessments and answer general questions from potential clients or referral sources.
If our programs are not the best fit for the caller, make appropriate referrals to other healthcare providers.
Collect insurance information and
Conduct client intakes, as needed.
Conduct tours of all facilities with potential clients, family/friends, and referents, as needed.
Coordinate airport/house pick-up of client.
Contact referral source upon client's admission.
Regular reporting and other duties, as assigned.
Position requires availability on weekends and evenings.


Master's Degree in Psychology or related field required preferred,

Possess 3-5 years of admission experience in residential treatment

Familiarity with ASAM Criteria highly preferred.

CAADAC or related certification is a plus

Excellent computer based and telephonic skills

Call rail & Kipu experience is a plus

Ability to prioritize and multitask

Excellent interpersonal and communication skills with a strong client focus

LANGUAGE SKILLS: Ability to communicate clearly and accurately, orally and in written form. This includes proper completion of forms for client files.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide.

REASONING ABILITY: Ability to maintain confidentiality at all times as required by the program. Ability to determine when assistance is needed from other staff in dealing with clients.

PHYSICAL REQUIREMENTS: Lifting a minimum of 20 pounds may be required. Position involves standing and sitting for long periods.Midnight shift will require adjustment to being alert during shift and able to sleep during day.

WORK ENVIRONMENT: Work is performed in a treatment center with some exposure to stress, and frequent interruptions. Frequent communication with employees, clients and others on a daily basis, including telephone as well as face-to-face interaction. May involve transporting clients to meetings and recreational activities.

ATTENDANCE: Work centered in facility. Schedules change with client needs and may include holidays, weekends or varied shifts.

Keywords: Rise in Malibu, Malibu , Admissions Coordinator, Other , Malibu, California

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