Patient Service Representative - Primary and Immediate Care, Malibu

Company: UCLA Health
Location: Malibu
Posted on: March 16, 2023

Job Description:

In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: Responsibilities In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: * Knowledge of CPT codes, referral process and authorization from various insurance plans * Effective and efficient message routing in CareConnect * acting as a liaison for the patients and physicians in the practice * assisting patients in accessing service within the health system * facilitating communication with referring physicians * referring patients to appropriate resources * providing follow-up through telephone and EPIC/Care Connect Salary range: $26.99-$38.66/Hourly Qualifications Required: * Skill in setting priorities which accurately reflect the relative importance of job responsibilities * Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds * Ability to creatively integrate competing demands into a productive working environment * Skill in verbal communications to clearly convey complex problems in both formal and informal situations * Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Preferred: * Knowledge of specific specialty practice and workflows * Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs * Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Keywords: UCLA Health, Malibu , Patient Service Representative - Primary and Immediate Care, Malibu, Sales , Malibu, California